Only Defective, damaged, or miss-shipped products may be returned , if notified within 3 business days of product delivery for a  refunds. All refunds are subject to the 35% restocking charge.. shipping fees are non refundable. Please call 888-212-4836  to request a Return Merchandise Authorization number. No Refunds After 30 Days.

We are not responsible for delays in shipments. Products that are refused or returned because of late arrival are subject to the 35% restocking charge. It is the customer's responsibility to check the shipping schedules and determine approximate delivery time to the destination, allowing 2 business days to process orders. Weekends and holidays do not count as shipping or order processing days.

*No Refunds for Balloons. We do not refund shipping fees . *Items that are seasonal, on sale, personalized candy bars, items that are specially made, and other items identified as non-returnable are not eligible for return or refund. On Large orders over $150 that require us to order direct from the factory no returns are allowed. No refund on International orders. We are not responsible for lost International shipments.

International Orders

The following policies are effective on all international orders:

• All orders must include complete Billing and Shipping information including a contact phone number.
• Payment in U.S. Dollars, by Credit Card, Bank Draft/Money Order, or Wire Transfer only.
•  No refund on International orders. We are not responsible for lost International shipments.
• All other policies on this page are effective (where applicable).